Effective September 3, 2026

Terms and Conditions

1. Acceptance of terms

By using the Flowr mobile app or flowrapp.io, you agree to these terms. If you do not accept them, do not use the service. The operator of the service is Flowr; contact: contact@flowrapp.io.

2. Nature of the Service

Flowr helps to recognize plants, analyze visible problems and organize care. The results generated by the AI are informative, may be incomplete or erroneous and do not replace the opinion of a botanist, veterinarian, physician or poison specialist. In the event of a threat to human or animal health, contact the appropriate specialist or emergency services.

3. Account

You provide true information, protect your login credentials, and are responsible for the activity on your account. Notify us immediately of unauthorized access. We may restrict an account that violates the law, the safety of others, or these terms. You can delete your account by following the instructions on Remove Account.

Acceptable use

You must not use Flowr for unlawful activities, violate the rights of others, transmit malicious code, attempt to circumvent security measures, automatically acquire data, overload the service, or reproduce its code to the extent prohibited by law.

Your Content

You retain the rights to your photos and other content. You grant Flowr a limited, non-exclusive right to host, upload, and process them only to the extent necessary to provide the features, security, and support you choose. You warrant that you have the right to provide this content.

6. Intellectual Property

The application, brand, interface and Flowr materials are protected by law. You are granted a personal, limited, revocable, and non-transferable license to use the service in accordance with these terms.

7. Paid features and subscriptions

Mobile purchases are billed by the Apple App Store or Google Play according to the price and period shown before the purchase. Your subscription may renew automatically until you cancel it in the settings of the relevant store. Deleting your app or account does not automatically cancel your subscription. Returns are handled in accordance with the store's rules and mandatory consumer law.

8. Availability and changes

We may develop, change, or discontinue features by notifying you of material changes when required by law. We do not guarantee uninterrupted operation, but we take reasonable steps to ensure that the service is safe and available.

9. Liabilities

To the extent permitted by law, Flowr is not responsible for care decisions made solely on the basis of automated analysis or for indirect damages. Nothing shall limit the rights of the consumer or the liability that cannot be excluded under the applicable law.

10. Privacy

The method of data processing is described in our Privacy policy.

APPLICABLE LAW AND DISPUTES

The terms and conditions are subject to the law applicable to the operator's registered office, while maintaining the mandatory protection afforded to the consumer in his country of residence. We encourage you to contact us before initiating a dispute in order to resolve the matter amicably.

changes in the conditions

We may update the terms for legitimate reasons, such as changing features or laws. We will publish the current version and its effective date, and we will notify you of material changes well in advance, if required.